Shipping policy

Shipping Policy – TOCC

Shipping Locations
We currently ship to addresses within the United Kingdom only.

Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays).

Delivery Times
Estimated delivery times:

• Standard UK Delivery: 2–5 business days

Please note these are estimates and may vary during busy periods.

Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.

Delays
TOCC is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us at Support@toccstudio.co.uk within 48 hours of delivery. We will work with the courier to resolve the issue.

Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.